PRIVACY STATEMENT

We collect information directly from you. This includes when you create an account our purchase product. We also collect information if you contact customer service or sign up for our newsletter. We also collect information when you take a survey or participate in a promotion. We collect information passively. We use tracking tools like browser cookies and web beacons. We use these tools on our websites and in emails we send to you. We may also use these tools in our mobile apps. We collect information about users over time when you use our Platforms. We have third parties who collect information this way as well. We get information about you from third parties. This includes social media platforms and other features or sources. We may receive information about you from other sources. We combine information we collect from different sources. We combine offline and online information. We also combine information across multiple devices. We also combine information we get from a third party with information we already have about you. We use information as disclosed and described here. We use your information to provide you with products and services. This includes sending you product you purchase or processing a return. It also includes sending you newsletters you signed up to receive. We use information to improve our products and Platforms. We may use your information to make our Platforms or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences. We use your information to respond to your requests. This includes responding to customer inquiries. We use your information to communicate with you about our relationship. We may communicate with you about your account or our relationship. This includes electronic messages (as SMS or push notifications) and calls about order status. We may also contact you about this Policy or our other policies, or Terms & Conditions. We use your information for marketing purposes. We may provide you with information about new products and special offers. We may also serve you ads, personalized or not, about products and offers. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting. For more information about your choices see the Choices section below. We use information for security and fraud prevention purposes. We may use your information to protect our company and our customers. We also use information to protect our websites and apps. We use information as otherwise permitted by law or as we may notify you.

 

SECTION 1 - WHAT HAPPENS TO MY INFORMATION?

When you purchase something from this store, as part of the buying and selling process, the personal information you provide such as your name, address and email address is collected.

When you browse the store, we also automatically receive your computer’s internet protocol (IP) address, which provides information about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about the store, new products and other updates.

SECTION 2 - CONSENT

When you provide the store with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, it implies that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law to do so. This includes all information listed in this privacy policy statement.

SECTION 4 - SHOPIFY

This store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

PAYMENT:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave the store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we can take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CALIFORNIA PRIVACY LAW

We collect various types of personal information about you both online and offline, as described in this Privacy Policy. If you reside in California, we are required by California law to provide you with additional information about how we use and disclose your personal information, and you may have additional rights with regard to how we use your personal information. We have included this California-specific information below. Shine the light. Under California law, our Customers who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes.

 

California Consumer Privacy Act. CA personal information collection. Consistent with all sections above and below, we collect and use personal information regarding California residents as follows:

 

• In the preceding 12 months, we have collected the types of personal information described above, which includes the following categories of personal information from California residents, regardless of the means (online or in person) they use to interact with us: Identifiers, commercial information, protected characteristics, Internet or other electronic network activity information, Geolocation data, Audio, Electronic information and inferences.
• We have collected that personal information directly from you via our Platforms or devices, and from third parties, consistent with all sections of this policy.
• We collected that personal information consistent with the “We use your information as disclosed and described here” section above.
• We shared personal information with the categories of third parties listed in section "We share information with third parties" above, including disclosures made to third parties for business purposes and “sales” of information (as that term is defined under California law, which may include disclosures where no money is exchanged) for the purposes described above.
• In the preceding 12 months, we disclosed the following categories of personal information for a business purpose to the following categories of recipients:

o Identifiers, which are disclosed to our affiliated companies and our parent company and our service providers.

o Name and last name; Email; Address; Telephone number; Signature; Image/Voice; Electronic signature; Payment card data; Transactions of goods and services; Advertising ID, Purchase amount and frequency to our affiliated companies and our parent company and our service providers.

• When you navigate through our website (not currently applicable to our mobile application), we “sell” as that term is defined under the California Consumer privacy Act consumers' personal information to our business partners, meaning identifiers (including Advertising ID and hashed email), information about transactions of goods and services, purchase amounts and browsing events.

 

California Residents’ Privacy Rights. Subject to certain exceptions, California residents have the right to:

• request access to their personal information
• (ii) request deletion of their personal information; and (iii) request information about the personal information that we have collected, used, sold, or disclosed to third parties within the past 12 months.
• You can exercise these rights by sending us an email and/or by contacting our Customer Service at the “Contact Us” sections of the Platform. When you submit a request, we may require additional information from you to verify your identity. You may also use an authorized agent to submit requests on your behalf. In this case, along with the request, the authorized agent must submit a copy of the consumer’s signed permission to submit the specific request.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If this store is acquired or merged with another company, your information may be transferred to the new owners so that products can continue to be sold to you.

If you would like to: access, correct, amend or delete any personal information the store has about you, register a complaint, or simply want more information please get in touch.